1. Canceling a subscription
You may cancel from your account's billing section at any time. Cancellation stops future renewals and Pro remains available through the paid period.
2. First payment
You may request a full refund of your first payment within 14 calendar days of purchase. If mandatory consumer law gives you a longer period or additional rights, those rights apply.
3. Renewals
You may request a full refund of an automatic renewal within 7 calendar days of the charge. After that, used subscription periods are non-refundable except where law requires otherwise or the service had a verified technical outage.
4. Requesting a refund
Email support@techmeridian.news from your account email and include the payment date. Never send card details. Because Paddle is the merchant of record, the request may be processed through Paddle and any refund goes to the original payment method. Bank processing times vary.
5. Duplicate and incorrect charges
Verified duplicate or incorrect charges are refunded in full. This policy does not limit mandatory consumer rights.