Major US banks block external AI agents that log in with customer credentials
Several major US banks — including Morgan Stanley, JPMorgan, Bank of America, Wells Fargo and Citi — are restricting or blocking external AI agents that use customer-provided credentials to access accounts, citing security and policy concerns. Banks say they may allow read-only access in future; some agents appear to act autonomously, and OpenAI has introduced a US ChatGPT financial service with read-only access to data.