NEWS · COMPANIES · #901
Meta’s Muse agent handles email access, account logins and online purchases
A writer tested Meta’s consumer AI agent Muse (using an avatar named Marley) on routine tasks: it accessed Gmail to draft and send emails, logged into an online account to check plan details, and located an espresso machine part and added it to a shopping cart (the user completed payment). Muse opened virtual browser windows to perform searches and account actions but could not make phone calls to complete tasks that require voice interaction.
KEY POINTS
- A writer tested Meta’s consumer AI agent Muse (using an avatar named Marley) on routine tasks: it accessed Gmail to draft and send emails, logged into an online account to check plan details, and located an espresso machine part and added it to a shopping cart (the user completed payment).
- Muse opened virtual browser windows to perform searches and account actions but could not make phone calls to complete tasks that require voice interaction.
- Shows that consumer AI agents can perform real account access and e‑commerce actions, improving convenience while raising privacy and payment‑security questions.
WHY IT MATTERS
Shows that consumer AI agents can perform real account access and e‑commerce actions, improving convenience while raising privacy and payment‑security questions.