Ringg uses OpenAI GPT-5.6 to resolve up to 65% of customer calls

KEY POINTS

1. Ringg says it is using OpenAI's GPT-5.6 to power multilingual agents across voice, chat, WhatsApp and web, and that these agents resolve up to 65% of customer calls.
2. The company claims this setup costs about 90% less than running the same agents on GPT-4.1.
3. If accurate, the claim indicates GPT-5.6 can significantly lower contact-center costs and automate a large share of routine support across channels.