NEWS · MONEY · #2428
Gartner survey: only 13% of companies report major or transformative returns from AI
A Gartner survey of 2,002 CIOs and technology leaders presented at the Gartner IT Symposium found only 13% of respondents report major or transformative financial returns from AI. The survey also found 58% of CIOs are charged with delivering cost savings via AI while 51% expect AI to raise operating costs, 44% of CEOs struggle to demonstrate AI-driven financial returns, and 75% of CEOs plan to increase technology spending.
KEY POINTS
- A Gartner survey of 2,002 CIOs and technology leaders presented at the Gartner IT Symposium found only 13% of respondents report major or transformative financial returns from AI.
- The survey also found 58% of CIOs are charged with delivering cost savings via AI while 51% expect AI to raise operating costs, 44% of CEOs struggle to demonstrate AI-driven financial returns, and 75% of CEOs plan to increase technology spending.
- This signals that widespread AI spending has not yet translated into measurable financial returns for most organizations, highlighting the need for outcome-focused project selection and planning for AI's impact on roles and costs.
WHY IT MATTERS
This signals that widespread AI spending has not yet translated into measurable financial returns for most organizations, highlighting the need for outcome-focused project selection and planning for AI's impact on roles and costs.