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Radisson brings hotel discovery into ChatGPT via Accenture and OpenAI

Radisson Hotel Group partnered with Accenture to build a ChatGPT plugin using OpenAI technology that helps travelers find, compare, and book hotels while planning trips. The plugin embeds hotel discovery and booking capabilities directly into ChatGPT.

KEY POINTS

  1. Radisson Hotel Group partnered with Accenture to build a ChatGPT plugin using OpenAI technology that helps travelers find, compare, and book hotels while planning trips.
  2. The plugin embeds hotel discovery and booking capabilities directly into ChatGPT.
  3. Shows a major hotel chain embedding conversational AI into the customer booking flow, potentially changing how travelers search and book accommodations.

WHY IT MATTERS

Shows a major hotel chain embedding conversational AI into the customer booking flow, potentially changing how travelers search and book accommodations.

SOURCES & TIMELINE

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OPENAI FIRST-PARTY
Radisson Hotel Group brings hotel discovery into ChatGPT

Radisson partnered with Accenture to build a ChatGPT plugin using OpenAI technology, helping travelers find, compare, and book hotels while planning their trips.

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