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WhatsApp Support chatbot

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COMPANIES · 1 SOURCE · WIRED AI

WhatsApp help pages exposed hidden instructions for Meta’s chatbot LLM

Redact.dev found roughly 80 WhatsApp help and FAQ pages whose underlying code contained about 100 hidden text blocks of instructions intended for a Meta large language model (headered HelpContentGalaxyLLMInclude). The exposed guidance—removed after WIRED alerted Meta and attributed to a bug—included “what not to say” rules such as explicit directions not to provide legal advice or cite data‑protection laws.

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