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COMPANY · ENTITY #12543

HCA Healthcare

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EVENT TIMELINE

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COMPANIES · 1 SOURCE · WIRED AI

HCA nurses report safety problems after rollout of Palantir-powered Timpani scheduling tool

Nurses at HCA Healthcare say the AI-powered scheduling system Timpani, co-developed with Palantir and deployed at roughly 130 of HCA’s 190 locations since 2023, often ignores shift preferences, creates understaffed or imbalanced shifts, and contributes to exhaustion and delayed care. Union leaders and multiple nurses told WIRED the tool operates with minimal oversight and limited auditability after alleged data deletions; HCA says leaders—not the tool—make final scheduling decisions and that it is iterating on Timpani.

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COMPANIES · 1 SOURCE · WIRED AI

HCA nurses say Palantir-built scheduler Timpani is misassigning shifts and straining care teams

Nurses at dozens of HCA Healthcare hospitals say Timpani, an AI scheduling tool co-developed with Palantir and built on Palantir Foundry, frequently ignores preferences, creates understaffed or inexperienced shifts, and increases last-minute reassignments; HCA says human leaders make final decisions and is updating the tool, while a former data manager has sued alleging retaliation and deletion of scheduling data. The complaints, reported by WIRED and echoed by union leaders, cover roughly 130 HCA locations where Timpani has been rolled out since 2023.

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