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ServiceNow CoreAI

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RESEARCH · 1 SOURCE · Hugging Face

ServiceNow CoreAI describes AutoSynthData for synthesizing enterprise-agent training tasks

ServiceNow CoreAI presents AutoSynthData, a pipeline that converts a target model's failures into validated training tasks for enterprise agents. It uses evaluation runs in a target environment and a stronger teacher model to generate feasible, realistic, and appropriately difficult tasks (system specification, user prompt, verifier) and iteratively updates the curriculum as the model improves; the paper illustrates the approach with EnterpriseOps Gym and a released dataset (Malay et al., 2026).

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